| In February 2004 we moved (at last!) into our new purpose-built facility on the Sant Lluís industrial estate . . . just 18 months after the original completion date we were promised! However the wait has proved worthwhile. Our new premises provide us with unrivalled facilities and resources to place at the disposal of our clients, all sited under one roof with more than 500 square metres of floor space.
Our new home comprises over 75 square metres of air-conditioned office accommodation providing a modern, spacious, high-tech environment for our customer service, reservations and accounting staff and a large private meeting room ideal for confidential client discussions and MHC team brain-storming sessions! Plus a large secure key room and an archive room for records storage.
In addition to the office areas, the facility also has:
Warehousing . . . a large general storage area of more than 150 square metres, fully racked to a height of 5 metres, giving us the capacity to store bulk quantities of the wide range of cleaning products, equipment and items we need to deliver the day to day services required by our clients.
In addition, we store a full range of hire equipment (fold-up beds, high chairs, fans, electrical appliances, etc), and a wide range of essential plumbing, electrical, carpentry and general maintenance items and equipment that we may need to use in an emergency at a clients property...... everything from water heaters, pressure pumps and hoses to tap washers, screws and toilet flush syphons!
This means that even if building or plumbers merchants are closed when a property under our care experiences a problem (something very common, with only half day opening on Saturday, no Sunday trading and a great many fiesta days here!), there is every prospect that we can obtain the essential items from our warehouse, restoring hot/cold water, power, stopping a leak or maybe just getting a tap to stop dripping or a toilet to flush!
There is also a workshop area within the warehouse, where our skilled tradesmen can carry out various repairs.
Climate-controlled linen store . . . over 60 square metres of racked storage space where we can keep our own MHC hire bed linens and towels, and those of our clients when they are in transit between laundering and return for use at their properties. This climate controlled environment is also extremely useful for long term storage, if clients do not have adequate space and/or dry storage to keep their linens fresh and mould-free and to avoid musty smelling sheets and towels!
In-house commercial laundry . . . We have invested in the latest, brand new industrial-capacity washing machines (three of them), two huge propane-and-electric powered drying machines, and the largest steam roller press on the market here. This has enabled us to bring the laundering of everything in-house, avoiding the many delays, damage and losses that seem to plague the external commercial laundries here! It will also allow us to provide a level of quality and inventory control not possible before.
See for yourself . . . If you are in the Sant Lluís area and are interested in our services, please feel free to call us for an appointment. We would be delighted to discuss how we can design a service to meet your individual needs and to show you around our complex. Come and see for yourself the resources and facilities that we can deploy in the servicing of your second home here in Menorca . |